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Full Time/ Part Time
Desi Pakwan, an authentic Indian Hakka cuisine restaurant, is seeking a dedicated and enthusiastic Restaurant Supervisor to assist in overseeing our daily operations and ensure a seamless dining experience for our guests. If you have experience in the hospitality industry, a passion for delivering exceptional service, and a strong work ethic, we want to hear from you!
As a Restaurant Supervisor at Desi Pakwan, you will work closely with the management team to support the smooth functioning of our restaurant. Your primary responsibilities will include:
- Assisting in the daily operations of the restaurant, including managing staff schedules, coordinating workflow, and maintaining service standards.
- Providing guidance and training to restaurant staff, ensuring excellent customer service and a positive work environment.
- Assisting in the hiring and onboarding process for new team members.
- Monitoring the dining area to ensure cleanliness, proper set-up, and overall ambiance.
- Assisting in handling customer inquiries, concerns, and complaints, resolving issues in a professional and timely manner.
- Collaborating with the management team to implement marketing strategies and promotional activities to attract and retain customers.
- Assisting in inventory management, including monitoring stock levels and coordinating with suppliers.
- Ensuring compliance with health and safety regulations and maintaining a safe working environment.
- Conducting regular checks to ensure quality control in food taste, presentation, and service.
- Assisting in maintaining accurate records, such as sales reports, staff attendance, and inventory records.
To be considered for the Restaurant Supervisor position, you should meet the following requirements:
- Previous experience in a supervisory or leadership role in the restaurant or hospitality industry.
- Excellent communication and interpersonal skills to interact effectively with staff and customers.
- Strong customer service orientation and a commitment to providing exceptional guest experiences.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong organizational and problem-solving skills.
- Flexibility to work evenings, weekends, and holidays, as per restaurant needs.
- Knowledge of Indian cuisine, particularly Indian Hakka cuisine, is an advantage.
- Familiarity with health and safety regulations and practices in a restaurant setting.
- Ability to motivate and inspire a team to achieve goals.
- Basic computer skills for record keeping and reporting purposes.
At Desi Pakwan, we value diversity and are an equal opportunity employer. Candidates from all backgrounds are encouraged to apply.
Join us in creating exceptional Indian Hakka cuisine and delighting our customers with our flavors. We look forward to welcoming you to our team!