Desi Pakwan, an authentic Indian Hakka cuisine restaurant, is seeking an experienced and dedicated Restaurant Manager to oversee our operations and ensure exceptional guest experiences. If you have a strong background in restaurant management, a passion for delivering excellent service, and a love for Indian cuisine, we want to hear from you!

Job Description:

As a Restaurant Manager at Desi Pakwan, you will play a vital role in ensuring the smooth operation of our restaurant, maintaining high standards of service, and leading a team of dedicated staff members. Your main responsibilities will include:

• Overseeing day-to-day restaurant operations, including managing staff schedules, ensuring efficient workflow, and maintaining exceptional service standards.
• Training, coaching, and supervising restaurant staff to deliver excellent customer service and maintain a positive work environment.
• Monitoring and optimizing restaurant performance, including sales, costs, and profitability.
• Implementing and maintaining quality control procedures to ensure consistency in food taste, presentation, and service.
• Developing and implementing effective marketing and promotional strategies to attract and retain customers.
• Handling customer inquiries, concerns, and complaints in a professional and timely manner.
• Managing inventory and supplies, monitoring stock levels, and coordinating with suppliers to ensure timely delivery.
• Ensuring compliance with health and safety regulations and maintaining a clean and safe working environment.
• Collaborating with the culinary team to develop and refine menu offerings.
• Keeping up-to-date with industry trends and implementing innovative ideas to enhance the restaurant’s success.

Requirements:

To be considered for the Restaurant Manager position, you should meet the following requirements:

• Proven experience as a Restaurant Manager or in a similar managerial role, preferably in the hospitality industry.
• Strong leadership and management skills with the ability to motivate and guide a team.
• Excellent communication and interpersonal skills to interact effectively with staff, customers, and suppliers.
• Exceptional customer service orientation and a commitment to exceeding guest expectations.
• Solid understanding of restaurant operations, including food and beverage service, inventory management, and cost control.
• Knowledge of Indian cuisine, particularly Indian Hakka cuisine, is an advantage.
• Ability to analyze financial data, prepare budgets, and make sound business decisions.
• Flexibility to work evenings, weekends, and holidays, as per restaurant needs.
• Familiarity with restaurant management software and technology is a plus.

At Desi Pakwan, we value diversity and are an equal opportunity employer. Candidates from all backgrounds are encouraged to apply.

Join us in creating exceptional Indian Hakka cuisine and delighting our customers with our flavors. We look forward to welcoming you to our team!